Tell us what you’re planning.

Choose your date, available space, and time on our booking page. If you are booking for the first time, our booking guide walks through what to have ready before you arrive.

Your timer starts when the first member of your group enters the room or bay. Pay for the time you use, with a one-hour minimum charge and 15-minute increments after that. You can finish before your booked end time; your bill follows your session timer, not your reserved duration. See Pricing for the current room options and rates.

You can keep playing beyond your booked time without asking if no other booking needs the space. To secure extra time, tell staff how much longer you expect to stay so we can extend your reservation, subject to availability. Until then, that extra time remains open for others to book. We’ll give you a heads-up when another group has booked your bay.

Every private room and open bay has space for a maximum of four guests, including non-players.

Bring your own golf clubs. Clubs are required to play in every room and bay, including Room 5. Ballistic does not offer club rentals. Please change into clean, dry indoor shoes. If you do not have a spare pair, thoroughly wipe your soles on the entrance mat before stepping onto the turf. Debris can interfere with shot readings.

You’re welcome to bring your own golf balls for Rooms 1–4 and the open bays. If you don’t have any, we can provide them. In Room 5, use the balls provided; don’t put your own balls into the auto tee-up system.

Do not lift or move the mats, put your fingers or any objects into the tee opening, or reach into the equipment. This applies in every room and bay, especially Room 5’s auto tee-up system. If a ball jams or something is not working, stop and ask staff for help. Interfering with the equipment can cause injury and damage. You are responsible for damage caused by misuse or failure to follow these instructions.

No. Personal tees will not work with our simulator turf and may puncture it. Please use the tees provided by Ballistic; the booking host may be responsible for any damage caused by personal tees.

Food and drinks are available on site—see our Food & Drinks menu. Please leave outside food and beverages at home. Outside alcohol is strictly prohibited; guests found with it may be removed from the premises and banned from future visits.

Let our team know the first and last name the booking is under. When your room is ready, we will call your group using the host’s name. Read the full arrival and check-out guide.

Yes. Please note that there may still be a group in your booked room, so you may need to wait until they finish or until 5–10 minutes before your booked time begins.

Yes, but please keep in mind that we may cancel your booking after 30 minutes of no-show.

Just ask. We are happy to help you get started, choose the right mode, or sort out anything that interrupts your round.